Date of Last Revision: March 2019
CHILDREN UNDER AGE 13, 18
Children under thirteen (13) years of age should not access or use the Site or utilize the Services. We do not knowingly collect personally identifiable information from children under the age of 13. If We become aware that a user is under the age of 13, we will remove their personally identifiable information from our records.
Children under eighteen (18) years of age should obtain consent from their parents or guardians before sending any information about themselves to anyone over the Internet, including on or through this Site. In fact, per the Terms of Service, children under the age of 18 are prohibited from creating a user account with Us or making purchases from Us. When a child between the ages of 13 and 18 uses the Site, the parent or guardian of that minor will be held responsible for the minor’s actions and will be deemed to have consented to the collection, use, and sharing of the minor’s information by Primrose Place.
HOW WE COLLECT INFORMATION
In general, Primrose Place collects personally identifiable information and non-personally identifiable information that users voluntarily provide to Primrose Place when accessing and using the Site or utilizing the Services. We also collect information related to your use of the Site as you interact with the Site.
WHAT INFORMATION WE COLLECT AND HOW IT IS USED
User Account Information
Before receiving the Services or making any payments, you must create a password protected individual user account in which you must provide the following personal and non-personal information: (i) name; (ii) user name; (iii) password; and (iv) email address. It is your sole responsibility to maintain and safeguard your user name and password, and to otherwise prevent the unauthorized access to or use of your user account by others via your unique user name and password. Primrose Place assumes no responsibility for doing so, We may, but are not obligated to, store your user name and password in the event, for example, you become locked-out of your user account and require such information to regain access. Other than to its Affiliates who have a need to know such information to support the operation of the Site or to assist in providing the Services, Primrose Place will not share your user name and password with others without first obtaining your permission to do so.
Also, your name, user name, and email address may be used by Primrose Place to communicate with you regarding the Site, the Services, and to report any updates thereto or announcements therefor, as well as for requesting feedback from you regarding your experience with the Site and the Services. Your name, user name, and email address may further be used by Primrose Place for marketing purposes, such as informing you of Our other products and services and sharing content from the Site and other information with you. Other than to Our Affiliates who have a need to know such information to support the operation of the Website or to assist in providing the Services, Primrose Place will not share your name, user name, or email address with others without first obtaining your permission to do so.
Information you supply to make a purchase on or through the Site, including, without limitation, name, address, and credit card or other payment information, is processed through a third party payment service provider, and is not typically stored or processed on Primrose Place’s servers. You should review the terms and conditions and privacy practices of such third party payment service provider, which can be found at https://www.paypal.com/webapps/mpp/ua/privacy-full to better understand how such information is being collected, stored, and used. Primrose Place is not responsible, and shall not be liable, for the collection, storage, and use of such information by such third party payment service provider.
When accessing and using the Site, and utilizing the Services, you may provide or submit User Content, which may contain personally identifiable as well as non-personally identifiable information. We may collect, store, and use User Content as set forth in the Terms of Service. Your User Content may become available to the public. Therefore, please exercise caution before providing, submitting, or using User Content. Your provision, submission, and use of User Content is done at your own risk, and Primrose Place is not liable therefor.
Site Use Information
After accessing or using the Site, or receiving the Services, Primrose Place may send you, via email or otherwise, a request for your voluntary feedback. You may also voluntarily submit feedback to Primrose Place via email or otherwise without prompting. Such information, including your email address and the feedback you provide to Us, may be stored and used by Primrose Place to improve or modify the Site, the Services, Our other products and services, and for other internal business purposes. We may also share the feedback you provide to Us with others for the purposes of promoting the Site and the Services, and to solicit and obtain endorsements for the Site and the Services. However, when doing so, such feedback will be de-identified (i.e., disassociated with any personally identifiable information) and possibly aggregated with feedback provided by, or data collected from, other users.
NOTICE FOR CALIFORNIA USERS
California Civil Code Section 1798.83, also known as S.B. 27, allows individual users who have provided or submitted their personal information to Us to request information about our disclosure of certain categories of personal information to third parties for their direct marketing purposes. Such requests must be submitted to Us in writing to 381 E. Main Street, Lexington, KY 40507. Within thirty (30) days of receiving such a request, We will provide a list of the categories of personal information We disclosed to third parties for third party direct marketing purposes during the immediately preceding year, along with the names and addresses of those third parties. This request may be made no more than once per calendar year. We reserve the right not to respond to requests submitted in ways other than those specified above.
“Do Not Track” is a preference you may be able set in your web browser to let the websites you visit know that you do not want them collection information about you. Our Site does not currently respond to “Do Not Track” settings. For further details regarding “Do Not Track”, visit www.donottrack.us.
INFORMATION STORAGE AND SECURITY
The Site and all information We collect is stored and processed in the United States. Primrose Place uses physical, electronic, and administrative security procedures and practices to protect any personal information that We maintain from unauthorized access, use, or disclosure.
Although We strive to protect users’ personal information, there are security and privacy limitations that are beyond Our control. Moreover, no precautions are completely effective. Any information provided or submitted to Primrose Place is done so at your own risk. We cannot guarantee the security of Our database or of any information provided or submitted to, or collected by, Us.
CLASS ACTION WAIVER
ANY DISPUTE RESOLUTION PROCEEDINGS, WHETHER IN ARBITRATION OR COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION OR AS A NAMED OR UNNAMED MEMBER IN A CLASS, CONSOLIDATED, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL LEGAL ACTION. YOUR ACCESS AND CONTINUED USE OF THE SITE OR UTILIZATION OF THE SERVICE INDICATES YOUR EXPRESS CONSENT TO THIS WAIVER.
Attn: Customer Service
381 E. Main Street
Lexington, KY 40507